Our services

Our product & market research services are meticulously catered to your organization's needs and objectives.

What we offer?

Depending on where you are in your research journey, we can offer one, or multiple, of our following dedicated services.

01

Qualitative research

Qualitative research delves into understanding the underlying reasons, opinions, and motivations behind consumer behaviors. By gathering non-numerical data through methods like interviews, focus groups, and observations, we uncover rich, detailed insights that inform strategic decision-making and foster meaningful connections with your target audience.

- Does my product concept resonate with our target audience?
- What are the key pain points our customers are experiencing?
- How do users interact with our current product, and where can we improve?
- How can we enhance the overall customer experience?

02

Quantitative research

Quantitative research involves the systematic collection and analysis of numerical data to identify patterns, measure variables, and make predictions. utilizing surveys, questionnaires, and statistical analysis. We provide objective insights that help you make informed, evidence-based decisions to drive your business forward.

- Which new feature will generate additional product sales?
- What is the optimal price point for our latest offering?- how satisfied are our customers with our current products and services?
- Which market segments present the most growth opportunities?

03

Brand experience research

Brand performance measures how well your brand is achieving its objectives and resonating with your target audience. By evaluating key metrics such as brand awareness, loyalty, perception, and equity, we help you understand your brand’s strengths and areas for improvement, ensuring it stands out in a competitive marketplace.

- How well is our brand recognized within our target market?
- What factors contribute to customer loyalty for our brand?
- How does our brand perception compare to our competitors?
- How can we enhance our brand’s reputation and equity?

04

Design thinking & customer discovery education

Design thinking is a user-centric approach to problem-solving that emphasizes empathy, creativity, and iterative testing. Combined with customer discovery, which focuses on understanding customer needs and validating business ideas, our education services equip your team with the tools and methodologies to innovate effectively and build products that truly resonate with your audience.

- How can our team adopt a user-centric approach to innovation?
- What techniques can we use to better understand our customers’ needs?
- What steps should we take to validate our business ideas effectively?
- How can we foster a culture of creativity and continuous improvement within our organization?

05

Validation-as-a-service

Validation-as-a-service is our signature offering designed to reduce uncertainty and increase confidence in your product decisions. We collaborate with your team to define clear, testable hypotheses, establish qualitative and quantitative success metrics, and execute unbiased customer research. Through a blend of surveys, interviews, and data analysis, we deliver actionable insights that guide your next steps with clarity and precision.

- Is the product idea solving a meaningful problem for your target customers?
- How can we validate demand before significant investment?
- What are the key risks & assumptions we need to test before launching?
- Which features will drive the most value for our customers?

Our process

Introductory call

We start with a no-commitment, introductory call to understand your unique needs and challenges. This is where we learn about your business, your goals, and the specific questions you’re trying to answer through product or market research.

Define objectives

Together, we’ll clearly define the objectives of the research. Whether you’re exploring customer pain points, validating a new product idea, or understanding market trends, we ensure your goals are actionable and aligned with your overall strategy.

Create strategy

Once the objectives are set, we design a tailored research strategy. This includes selecting the right methodologies, tools, and timelines to ensure we gather meaningful, data-driven insights.

Gather insights

This stage can be accomplished by our team, your team, or combined efforts. In this stage, we execute the research plan by collecting qualitative and quantitative data from your target audience. This may include surveys, interviews, competitive analysis, or data synthesis, all designed to uncover actionable findings.

Review results

We compile the results into a comprehensive report or presentation, highlighting key insights, opportunities, and recommendations. Then, we’ll walk you through the findings to ensure clarity and alignment on next steps.

Let's connect to explore product & market research that fits your needs.

Email:
amer@peak.studio
Phone:
+1.604.339.9146
Address:
Vancouver, BC
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